Privacy policy
At NELA Printing & Supplies c/o Barrio Supplies (“we,” “our,” or “us”), we are committed to protecting the privacy and security of our customers and the street vendors we support. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services.
1. Information We Collect
We may collect the following types of information:
- Customer Information: Name, email address, billing/shipping address, payment details, and order history.
- Vendor Information: Name, contact details, product preferences, and wish list requests.
- Technical Information: IP address, device information, browser type, and usage data when you visit our website.
2. How We Use Information
We use collected information to:
- Process and fulfill customer orders.
- Connect sponsors with street vendors’ requested supplies.
- Deliver donated or purchased items directly to vendors.
- Improve our services, website, and customer experience.
- Send updates, confirmations, and support messages.
3. Information Sharing
We respect your privacy and will never sell, rent, or trade your personal information. We only share information when necessary:
- With trusted service providers (e.g., payment processors, delivery services) to complete transactions.
- With vendors, only the details necessary to fulfill sponsorships and deliveries.
- If required by law, regulation, or legal process.
4. Data Security
We take appropriate measures to protect your personal information, including secure payment processing, encrypted data storage, and limited staff access.
5. Your Privacy Choices
You may:
- Request access to or correction of your personal information.
- Opt out of receiving promotional emails.
- Request deletion of your personal data, subject to legal and operational requirements.
6. Vendor Privacy
We understand the importance of protecting street vendors’ privacy. Vendor information shared with us (such as wish lists or product needs) is used solely for the purpose of fulfilling donations and supply requests. We do not disclose vendor personal details to customers unless explicitly permitted.
7. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal data from children.
8. Updates to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” will be revised accordingly, and updates will be posted on our website.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
NELA Printing & Supplies
c/o Barrio Supplies
1110 N. Virgil Avenue #770, Los Angeles, CA 90029
Email: [email protected]
Phone: (424) 242-2285